We specialize in providing childcare services for weddings and events, ensuring that the little ones have a memorable and enjoyable time. Our team of local nannies offers babysitting and permanent nanny services. We also provide bell tent rentals for your childcare arrangements and slumber party requirements.
Frequently Asked Questions
Our Most Frequently Asked Questions for our weddings, events and casual nanny services
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Q: Do you do larger scale events?
A: Yes, our event planners are experienced in handling events of all sizes, collaborating with renowned venues in the Gold Coast and Brisbane to provide exceptional services.
Q: Will you travel?
A: Yes, we're ready to travel for your casual nanny booking or event. We understand weddings can be held in various locations, including off the beaten track, inland, mountain destinations, and more. We love exploring new places, and our team is eager to make the most of it. Additional travel fees apply to locations over 45 kilometers away from our base.
Q: Can I meet with my nanny prior to the initial booking for a babysitting role?
A: Absolutely! Meeting your nanny before the babysitting booking is encouraged to ensure your comfort and familiarize the nanny with your family. Our nannies will reach out to you and be able to organize any finer details before the booking. We also suggest booking your nanny to arrive a little earlier the first time so they can engage and get to know the children. A helpful tip we've found is allowing the child to warm up to the nanny before parents leave when it's their first time with a new nanny.
Q: How many children can you care for?
A: Our nanny-to-child ratios prioritize safety. Ratios vary by age group, ensuring your children's well-being.
Newborn to 12 months: 1 nanny per 2 children
1-2 years: 1 nanny per 3 children
2-3 years: 1 nanny per 4 children
3-5 years: 1 nanny per 5 children
5+ years: 1 nanny per 6 children
Q: Do you offer overnight nannies?
A: Yes, overnight nannies are available at a special rate.
Q: Do you also do adult bell hire setups?
A: Absolutely! While we primarily focus on children, we do offer adult bell hire setups, adding a touch of enchantment to any event. Sometimes, even the grown-ups can't resist the allure of our bell tent setups and the allure of a night under the stars in the great outdoors – a little dose of nature therapy that we all deserve!
Q: What are your cancellation policies?
A: Our policies vary by notice period. Late cancellations incur charges based on the timing of your cancellation.
Q: Do your childcarers have police checks and are they verified?
A: Absolutely! Our nannies have undergone rigorous background checks, hold QLD blue cards, and boast qualifications in Early Childhood Education and Care (ECEC). These dedicated childcarers are not just passionate about their work; they're continuously engaged in personal development. They understand the intricate world of a child's mind and offer holistic support. Drawing inspiration from pedagogical approaches like Steiner and Montessori, they're committed to lifelong learning. In short, yes, our team includes trusted childcarers who have been meticulously interviewed and worked alongside us. We maintain a small, close-knit, and highly manageable team.
Q: What age groups do your services cover?
A: We provide childcare services for a wide range of age groups, from newborns to teenagers.
Q: How far in advance should I book your services?
A: It's a fantastic idea to secure your booking well in advance, particularly for weddings and special events. Our calendar fills up quickly, and we even receive bookings up to a year ahead. To avoid any scheduling conflicts and ensure your date is exclusively reserved, we recommend confirming our services as soon as you have a date in mind. You can always provide the children's details closer to the event.
Q: Are your services available on public holidays?
A: Yes, we offer services on public holidays to accommodate different event schedules, we do have public holiday rates.
Q: What if my child has special needs or allergies?
A: If your child has special needs or allergies, please let us know during the booking process. We take your child's well-being seriously and are committed to making the necessary accommodations. Our comprehensive children's information form, along with detailed check-in and check-out procedures at the venues, ensures that we are fully informed about any allergies or specific needs. Some of our team members have experience in supporting children with conditions like ASD, ADHD, and more. Your child's safety and comfort are our top priorities.
Q: Can your nannies assist with bedtime routines?
A: Our professional nannies can assist with bedtime routines, ensuring your children have a peaceful night's sleep.
Q: How do I pay for your services?
A: You can make payments online through secure payment gateways, with details provided during the booking.
Q: What happens in case of unforeseen circumstances, such as nanny illness?
A: We make every effort to provide a suitable replacement in the event of nanny unavailability due to illness or emergencies.
Q: Can I provide my own toys and games for my child's care?
A: Yes, you can provide your child's favourite toys and games to ensure their comfort and enjoyment.
Q: Can I choose a specific nanny?
A: While we'll try to accommodate your preference, we can't guarantee the availability of a specific nanny. We'll match you with a suitable and experienced nanny.
Q: How much notice do I need to book a nanny for a casual babysitting booking?
A: Booking in advance is advisable. We'll try to accommodate last-minute bookings when possible.
Q: What is the hourly rate I need to pay the nanny?
A: The hourly rate can vary depending on the specific service and the number of children. We will provide you with a detailed pricing breakdown during the booking process. It's important to note that wedding and event nannies have a set rate, while casual nannies may charge different rates based on their individual qualifications and experience.
Q: Does the booking fee come off the hourly rate?
A: No, the booking fee is separate and secures your date and booking process. It's not deducted from the hourly rate as the nanny is paid direct for her time.
Q: What areas do you cover?
A: We offer nanny services in the Gold Coast and Brisbane. Our services are available within these regions, and we'll do our best to accommodate specific location inquiries.
If you have more questions or need further information, please [contact us]